Last updated: December 27, 2025
Introduction
Welcome to C & D Auto Service Center ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
Information We Collect
Personal Information
We may collect the following types of personal information:
• Contact Information: Name, phone number, email address, mailing address
• Vehicle Information: Make, model, year, VIN, license plate number, mileage, service history
• Payment Information: Credit card details, billing address (processed securely by third-party payment processors)
• Communication Records: Service requests, appointment details, repair estimates
Automatically Collected Information
• IP address and location data
• Browser type and version
• Pages visited and time spent on our website
• Device information
How We Use Your Information
We use the information we collect for the following purposes:
• To provide automotive repair and maintenance services
• To communicate about your vehicle repairs and service needs
• To process payments and maintain billing records
• To send appointment reminders and service notifications
• To improve our services and customer experience
• To comply with legal obligations and protect our rights
• To send marketing communications (with your consent)
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
• Service Providers: With trusted third-party service providers who assist us in operating our business (parts suppliers, payment processors, IT services)
• Insurance Companies: When required for insurance claims processing
• Legal Requirements: When required by law, court order, or government regulation
• Business Protection: To protect our rights, property, or safety, or that of our customers
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
• Secure data encryption
• Regular security assessments
• Employee training on data protection
• Limited access to personal information on a need-to-know basis
• Secure disposal of records when no longer needed
Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Vehicle service records are typically retained for 7 years as required by state regulations.
Your Rights and Choices
You have the following rights regarding your personal information:
• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data in a structured format
• Opt-out: Unsubscribe from marketing communications at any time
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
C & D Auto Service Center
5100 College Ave, College Park, MD 20740
Phone: +1 301 699 0001
Email: info@cdauto.org
Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of Maryland, without regard to its conflict of law principles.